If Pretty Driven does not currently ship directly to your location, you may choose to have your order delivered to a trusted friend or family member in a destination we currently serve. They receive the Pretty Driven package first, then you arrange pickup or any additional delivery directly with them.
How It Works
- Choose a trusted friend or family member who lives in a destination Pretty Driven currently serves.
- Ask them for the exact name and delivery address they want used for the shipment.
- Enter that information as the shipping address at checkout.
- Once the package arrives, coordinate pickup or any additional shipment directly with your recipient.
Before You Place Your Order
- Make sure the recipient has agreed to receive and safely hold your package.
- Double-check the full address, apartment or unit number, postal code, and recipient name before checkout.
- Keep preorder timing in mind. Your order may ship at a later date, so your recipient should expect the package when fulfillment begins.
- Any shipment from your friend or family member to your final destination is separate from the original Pretty Driven shipment.
After the First Delivery
Pretty Driven will provide tracking for the shipment sent to the address entered at checkout. Once carrier tracking confirms delivery to that address, any additional handoff or onward shipment is arranged between you and the recipient.
If a problem occurs before the package reaches the original shipping address, contact us so we can review the shipment. After the package has been received by the third party, Pretty Driven cannot control how it is stored, handled, or forwarded.
Additional Costs and Customs
Your Pretty Driven checkout covers only the shipping service shown for the address entered at checkout. Any additional postage, forwarding fees, duties, taxes, brokerage charges, or other costs related to a later shipment are handled separately by you and your recipient.
Returns and Order Changes
Please review our Return & Refund Policy before using a third-party delivery address. For eligible voluntary returns, the 7-day shipping deadline (or UK statutory cancellation and return periods) is measured from carrier-confirmed delivery at the address provided at checkout. Report package or item issues within 3 calendar days of that delivery. Third-party delivery restrictions remain subject to applicable law.
Questions? Contact support@prettydriven.com.